At SEND ME, we value your privacy and are committed to protecting your personal data. This Customer Data Privacy Policy explains how we collect, use, store, and protect your information when you use our platform for grocery orders, restaurant deliveries, and courier (send anything) services.

1. Information We Collect

• Personal Identification: Name, email address, phone number, and profile photo.
• Location Data: Delivery addresses and real-time location (with your permission) to facilitate order delivery.
• Payment Information: Payment method details processed securely through our third-party payment partners. We do not store full card details on our servers.
• Order History: Details of your past orders, preferences, and transaction history.
• Device & Usage Data: Device type, operating system, app usage patterns, and IP address for service improvement and security purposes.

2. How We Use Your Data

• To process and fulfill your orders and deliveries.
• To send order confirmations, updates, and delivery notifications.
• To personalize your experience and offer relevant recommendations.
• To improve our platform, services, and customer support.
• To comply with legal obligations and prevent fraud or misuse.
• To send promotional offers and marketing communications (only with your consent).

3. Sharing of Your Data

We do not sell your personal data to third parties. We may share your data with:

• Delivery Partners: To fulfill your delivery requests (name, phone, address).
• Vendors and Restaurants: To prepare and dispatch your orders.
• Payment Processors: To securely process your transactions.
• Legal Authorities: When required by law or to protect our rights and users' safety.

4. Data Retention

We retain your personal data for as long as your account is active or as required by law. You may request deletion of your account and associated data at any time by contacting our support team.

5. Your Rights

• Access: You have the right to access the personal data we hold about you.
• Correction: You can update or correct your personal information through the app settings.
• Deletion: You can request the deletion of your personal data, subject to legal obligations.
• Opt-Out: You can opt out of marketing communications at any time through app settings or by contacting support.

6. Cookies and Tracking

We use cookies and similar tracking technologies on our web platform to enhance your browsing experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings.

7. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any chang